About

Drezier Atelier, affiliated with Drezier Communications, makes design development for brands being tailored dressier. Items are developed and actualized into a real creation. Primarily, we fabricate sample of our design customizing individual requirements. If requested quantity is too small to outsource, Drezier Atelier (hereinafter “Drezier”) would produce them for our clients. Through outsourcing, we will subcontract to Social Enterprise in supporting Hongkong’s community. Likewise, we would receive orders of customization online. For any enquiries, email to info@drezier.com

 


Terms & Conditions

Payment Method

Pay by PayPal

Any orders can be easily paid via PayPal. Simply follow steps to register and pay on the PayPal website.

Drezier will issue invoice of payment through PayPal to your email address. Click “View and Pay Invoice” and you will be automatically redirected to the PayPal page for log in to complete payment.

Refund by PayPal

All refund of orders will also be refund by PayPal. All commodities must be returned to Drezier for the process of refund.

Shipping Information

How to Delivery

Drezier are located in Hong Kong SAR, China. Our courier defaults to S.F. Express. Using other courier, kindly enquire.

Delivery Cost

All expenses of delivery are prepaid online. Delivery fee of package can be estimated through rate calculator with entries: Origin as “Hong Kong–Hongkong Island”; Dest is your destination; Weight as “0.5 kg times the number of commodity”; Ship Time is next day. Exact charge will be calculated on enquiry.

Production & Delivery Time

Please note that all items are made to order. Production for aprons is typically 2 weeks and blazer take typically 4-5 weeks before shipment. Maximum of outbound shipment needs 5-6 working days to deliver. Orders cannot be delivered to a PO box. Table of transit time outbound to different destinations is listed in S.F. Express.

Tracking Delivery

Email of delivery confirmation will send along with a reference number. You can track and trace your order through S.F. Express by entering the number.

Customs & Duties

Recipients are responsible for any incurred import taxes and duties in the course of the international delivery. These charges are levied by the area or country of destination. In case recipient refused the package, all relevant expenses will be deducted from the refund of the order.

Delivery Duty Paid

Macau, Singapore, South Korea and Taiwan (preceding are not the full list) are areas or countries exercising Delivery Duty Paid (DDP). Drezier would collect all import taxes and duties online at purchase, and are non-refundable. Import taxes and duties charged are passed over to your local customs or relevant authorities, whilst shipping charge to courier.

Delivery At Place

If you are located at area or country practicing Delivery At Place (DAP), formerly called Delivery Duty Unpaid (DDU), import taxes and duties are responsible by recipient on delivery. These charges levied by your local customs must be paid necessarily for release your package. The local courier will contact you with details of import tax and duty.

Return & Refund

Drezier accepts return and refund if extensive defects are found in commodities. When the returned commodities are clear and the return is accepted, refund will be issued deducting all shipping expenses.

 

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